Shipping Questions

Is customs fee included in the shipping fee?

Custom fee is not included in the shipping fee. In most of the cases, the customers are not asked by the customs to pay. But if the amount is asked by the custom’s department of your country to you then you are supposed to pay for it. We won’t be held responsible for any custom […]

I have not received my order till now ?

First, we apologise for the delay in receiving the order. Usually, all orders are received within 15 days. But you must wait for at least 30 days which is the time given to us by the shipping company. If it does not arrive within 30 days, please allow us 5 days of time so that […]

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